CallPro CRM is a software system designed for outbound calling such as telemarketing, telesales, inside sales and lead generation. This scalable solution is used by small businesses as well as enterprise, it is hosted in high availability configurations in the UK, US and Europe and enjoys a broad geographic following. The system is designed to enable you to double your call volume compared to "regular" CRM systems.
It is used in many different verticals including marketing companies, insurance, telecoms, energy and office services, to name but a few. Any company that does outbound calling would do well to investigate CallPro CRM. Many clients use it for remote working, particularly home working.
CallPro CRM is a feature-rich leading call center solution with an in-built CRM. Boost your agents’ call productivity and increase business efficiency effortlessly. We understand the importance of conversations so that’s why we’ve made it easy.
CallPro CRM uniquely offers the possibility of virtually unlimited data storage. You will not be restricted or penalised for storing more than 10,000, 100,000 or even a million+ records. As a scalable system, it is as comfortable with 10 users as it is with 500.
The system is able to manage up to 999 separate databases within each instance (no need to sign up multiple times to the service!), making it ideal for agency work or multiple departments.
As a powerful CRM, CallPro CRM is a very flexible software system. Almost all configurations can be done without the need for technical knowledge (ie without the normal associated cost). With multiple databases, it is possible to configure each one independently and yet they can all be included in consolidated reporting.
Combining the calling functionality with fully fledged email marketing campaigns automation makes this system ideal for lead generation. Whether you’re looking for a very simple interface containing just a call script, or a more complex screen containing more CRM-type details, CallPro CRM is flexible enough to handle it.
“Having used most of the CRM systems in the market in the past 15 years I can say with certainty that Five[CallPro] is by far the best. With it being customisable for each client area, providing full visibility and transparency to clients for reporting, allowing agents to have designated call lists which makes our teams so much more efficient. The email marketing tool if easy to use and provides needed stats on clicks and opens. The ability to increase or decrease licences provides flexibility and helps be cost effective and the support services are always friendly and quick to resolve any issues. Could not recommend highly enough.”
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