CallPro CRM is a feature-rich call centre CRM with a wide range of options and flexibility.
Powerful features include call scripts, managed call-backs, auto-dialing and extensive reports.
The agents’ screen can be configured with no technical knowledge, whether it shows just a script or a fully-fledged CRM screen. Use wall-boards for live up-to-the-minute status and activity information. The internal Report Writer enables Admins to create their own insightful reports on the fly without any technical knowledge and with minimal training.
When you’re out of the office you could use the native mobile app to view reports live from the database: see how many calls they’ve made, which agents are working (or not), how many appointments have been booked, value of sales made today. The possibilities are endless.
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